Every terrarium is made to order, which means you get a unique terrarium to anyone else. After your terrarium is ready we’ll be in contact to arrange delivery. Please allow up to 14 days after you’ve placed your order until your terrarium will be ready. All terrariums come with a personalised care guide & watering pipette.
Delivery & Returns
DELIVERY COST INCLUDED IN PRICE.
Due to the extremely delicate nature of our terrariums we are unable to ship them, this is to ensure they turn up in the best condition. Instead we provide a special hand delivery service to anyone who lives in Bristol and Bath.
All the plants we use have a guarantee of 30 days. If your plants don’t look like they are thriving in their new terrarium, please get in contact and we can give advice on how to help thrive or read through our care guides. If they do not live for the 30 days we will replace them for free. This excludes if we believe the item has been tamped or mishandled, and does not cover delivery and pick up costs.
If you do wish to return your terrarium, for any reason at all, you have 14 days from once you receive your order. We do not accept any sale items in our returns due to the item already being at a discounted price and the customer being fully aware of the condition it is being sold in.